To install the latest version of Ci3, please follow these directions:

If you are installing the product for the first time on your computer, skip to STEP 2. Users of SMRT should also update to the latest version.

1. Uninstall Previous Versions

   Uninstall your old version using the "Add/Remove Programs" feature found in the Windows Control Panel. This will not remove or alter any of your existing survey files.

   Note: This version no longer supports Windows 95/98. If you are unable to upgrade your operating system please use the previous version available from the Old Products page.

2. Download Program
   
3. Launch Installation Program
   

   If you have chosen to run the installation program from its current location, the installation process will start automatically. Otherwise, you will need to manually launch the installation program.

4. Enter User ID Information
   

   At the end of the installation process, you will need to import your .userid file that was included in your software purchase email. If you do not have a UserID file please contact technical support for a replacement UserID.

1. To install, click the "Download" button and save the executable file to your hard drive. Double-click the executable to start the installation.