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I get an error running offline surveys

What file can I use to run Offline surveys, because i downloades OfflineSurveys.0.9.3.exe and when I run it I get the error:
"A critical error has ocurredand we have to shut down"
asked Aug 12, 2016 by Hugo Hernandez
edited Aug 13, 2016 by Walter Williams
Hi Hugo,

Please download OfflineSurveys.0.9.3.1.exe here: http://sawtoothsoftware.com/capi/help/

Does 0.9.3.1 resolve your problem?
I talked to a developer a bit more about this and got some new information.  If running 0.9.3.1 does not fix your problem, you should check that VC++ is installed on your computer.

To check this, you need to open up "Programs and Features" / "Uninstall or change a program" in Windows.  Look for an item that has this name with some version number after it:

Microsoft Visual C++ 2013 Redistributable (x86)


If that item does not appear, you can download it directly from Microsoft:

1. Go to this link and click "Download": https://www.microsoft.com/en-us/download/details.aspx?id=40784

2. Check "vcredist_x86.exe", then click "Next."

3. Download then run the executable file.

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