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Graphics don't appear in "Print to pdf"


When I try to print my survey as pdf, the graphics are not shown.
I use Version 9.5.3 under Windows 10.
How can I fix this issue?

Tank you
asked Jan 25, 2018 by Alexandra
Alexandra, if you choose just a single page (instead of all pages), do the graphics show up on that page?

1 Answer

+1 vote
We will likely need to take a look at the study.  Feel free to contact us through our support team (support@sawtoothsoftware.com).

Some things to check:  

Do the images show up during preview/test?
Are the images in your study's graphics folder?

answered Jan 25, 2018 by Jon Heaton Silver Sawtooth Software, Inc. (9,855 points)