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Sawtooth Error #314 Cannot find default study name

I got this error when trying to reupload to my own server. I've reuploaded multiple times in the past couple of days and have not had any issues. I've also had people take the survey and I've seen the corresponding data in the admin module in the last 24 hours. Does anyone know exactly what this error means and how to fix it?
asked Nov 15, 2018 by anonymous

1 Answer

0 votes
Hi there,

Please send an email to hosting@sawtoothsoftware.com that includes your AutoUpload and FTP log files as well as any errors from the admin module. We will see what we can do to help.

answered Nov 15, 2018 by harrison Bronze Sawtooth Software, Inc. (975 points)