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Uploading deleted respondents to the Admin Module

Hi,

I deleted some respondents on the View/Edit section in the Admin module. Unfortunately, I still need some of these deleted respondents.
Before deleting, I downloaded all the data from Admin Module.
Is it possible to upload the full data again to the admin module?

Thanks and best regards,
Ulrike
asked Mar 13 by anonymous

1 Answer

0 votes
Hi,

If you are hosting your survey with us, the hosting team can restore data from a backup taken before the deletion occurred. Please send us an email at hosting@sawtoothsoftware.com with the name of your hosting project and information about the deleted respondent records.

If you are self-hosting, you could manually extract the respondent records from the downloaded file or export the records from Lighthouse Studio/SSI Web, then execute some SQL statements to manually insert the respondent records into the database tables for the study.

Regards,

Harrison
answered Mar 13 by harrison Bronze Sawtooth Software, Inc. (975 points)
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