Support Hours Extended for Better European and East Coast Coverage

Starting on April 3, 2012, Sawtooth Software will extend its hours of sales and technical support to 7AM to 7:30PM Eastern Time (12:00 GMT to 0:30GMT). This gives our European customers 2.5 additional hours of technical support during their business day. Europe makes up 1/3 of our customer base, and the East Coast of the US has the largest concentration of our users in the world. Starting our support 2.5 hours earlier than before makes a lot of sense, as we strive to make our technical support even better. This decision was made in consultation with our European support partner, SKIM.

Read More

CBC Consulting Challenge 2012

The 2012 Sawtooth Software Conference has a two-day optional CBC Consulting Challenge Workshop (March 19-20) preceding the big event in Orlando, FL. Participants break into small teams to design and field a research study (overnight, between days 1 and 2) related to a current problem faced by Microsoft Hardware. Some classroom instruction is also involved. We are very pleased to announce that Andy Cargile, director at Microsoft Hardware will be at the challenge workshop. He’ll outline the business question/problem and also help judge the presentations.

Read More

JavaScript, Free Format, and Overflow SSI Web Survey Programming

In previous feedback surveys and correspondence, our customers have indicated that many wished we could provide overflow SSI Web programming services to help them with their tricky Free Format questions, JavaScript, or even just for straightforward SSI Web survey programming.

Read More

Expert Panel Discussion (Turbo CBC 2011)

This summer we held a Turbo CBC seminar in Monterey, California. Part of the event featured a 2-hour panel discussion. Topics included best practices in conjoint, panel sample, most common mistakes made, and future developments in conjoint.

Read More

Online Simulator Included in Annual License

Sawtooth Software’s Online Simulator has been added to the Annual Corporate Subscription License. Previously, the annual subscription gave up to 10 users at a company access to all Sawtooth Software’s products except the online simulator. Now, the 10 users may also have "admin" accounts within the simulator, which allows them to set up an unlimited number of projects for internal simulation use.

Read More

Lighthouse Studio

Lighthouse Studio (formerly SSI Web) is our flagship software for producing and analyzing online and offline surveys. It contains modules for general interviewing, choice-based conjoint, adaptive choice-based conjoint, adaptive choice analysis, choice-value analysis, and maxdiff exercises.

Try Lighthouse Studio

  Buy Lighthouse Studio