Free hosting

An annual subscription to one of our Lighthouse Studio suites, individual components, or academic licenses allows you to:

  • Get your project up and running within minutes.
  • Make updates to your survey instantly with Lighthouse Studio's Auto Upload.
  • Enjoy free data collection without any hidden, additional "server usage" fees or "per respondent" fees.
  • Rest easy knowing your data is secure and multiple backups of your data are made daily.

Other services, such as custom domains names or special configurations, may incur additional fees.

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Dedicated Servers

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To accommodate special circumstances or very high-volume surveys (more than 50,000 completes over a one-month period [or a similar completes-to-collection time ratio i.e. 1.7k+ completes per day]), we offer subscription license holders a premium level hosting option where our server engineers configure custom server systems dedicated to running your survey.

  • Billed on a monthly (30 day) basis. Prorated rates available after 30 days.
  • Costs typically range from $250-$600 per month, depending on the server resources needed.
  • Flexibility for third-party data access if desired

Specifics

Please contact us at support@sawtoothsoftware.com for more information and to discuss any specific needs with our server engineering team. Because custom configurations may require additional time for setup and testing, please contact us at least 5 business days in advance of your data collection schedule. Special configurations may incur additional fees.

If you do not have an annual subscription to Lighthouse Studio 9 or later, but own a legacy license to an older version of SSI Web, you do not qualify for this hosting service. To estimate hosting fees, please see our legacy hosting charge estimator.

If compliance, security, or other special circumstances require different survey hosting arrangements, we understand. We make it possible to host surveys elsewhere, so see our server setup page for more information.

Get in touch

Have questions about our hosting options? Contact our hosting team for specific details relating to your hosting needs.