Standard Survey Hosting

Standard Survey Hosting is included with every Lighthouse Studio and Discover subscription.

  • Get your project up and running within minutes.
  • Make updates to your survey instantly with Lighthouse Studio's Auto Upload.
  • Rest easy knowing your data is secure and multiple backups of your data are made daily.
  • Custom domain names may be added for an additional fee.
  • Standard survey hosting includes up to 50,000 survey respondents completed per month.

Note: Standard Survey Hosting limits the rate at which respondents may access your survey (also known as bandwidth throttling). If your survey places a high load on the servers, your respondents may see a message indicating the survey is busy and to try again. Please contact us about Premium Survey Hosting if you expect a large volume of respondents (a general rule is more than about 2,000 survey respondents per day).

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Premium Survey Hosting

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To accommodate special circumstances or very high-volume surveys, we offer Premium Survey Hosting where our server engineers configure custom server systems dedicated to running your survey.

  • Costs typically range from $250-$600 per month, depending on the server resources needed.
  • Billed on a monthly (30 day) basis. Prorated rates available after 30 days.
  • Flexibility for third-party data access if desired

Specifics

Please contact us at support@sawtoothsoftware.com for more information and to discuss any specific needs with our server engineering team. Because custom configurations may require additional time for setup and testing, please contact us at least 5 business days in advance of your data collection schedule. Special configurations may incur additional fees.

If compliance, security, or other special circumstances require different survey hosting arrangements, we understand. We make it possible to host surveys elsewhere, so see our server setup page for more information.

Get in touch

Questions about our survey hosting? Contact our survey hosting team.