Hosting

Sawtooth Software's Hosting service makes it easy to post your Lighthouse Studio surveys on the Internet. We provide a tested hosting environment coupled with strong technical support to help you post your survey online.

Our hosting service provides the following benefits:

  • Get your project up and running within minutes. It is fast and easy.
  • Make updates to your survey instantly with Lighthouse Studio's Auto Upload.
  • Backups of your data are done several times a day.

Standard hosting is FREE if you have an annual subscription to one of our suites, individual components, or academic licenses. Free survey hosting covers per respondent and standard monthly hosting fees. Please contact us if you plan on collecting more than 50,000 completes over a one-month period (additional fees may apply). Other hosting services, such as custom domains or special configurations, may incur additional fees.

If you do not have an annual subscription to Lighthouse Studio 9 or later, but own a legacy license to an older version of SSI Web, you do not qualify for free hosting. To estimate hosting fees, please see our legacy hosting charge estimator.

We also offer a premium level of survey hosting where we set up a custom web server with just your survey on it in order to handle very large amounts of concurrent traffic. These servers are billed on a monthly basis for as long as you need them. The costs typically range from $250-$600 per month, depending on the server resources needed for your survey. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss your specific needs with our server engineering team. We want to help ensure that you won't overpay or under-prepare for your data collection needs. Evaluating server capacity requirements depends on many factors and may take some time, so we ask that you reach out at least 5 business days in advance to make sure everything is in place before testing and data collection begins. Please be aware that special cases may incur additional fees and require more time for set-up and testing.