A Sawtooth Software Account is used to verify your subscriptions when using Sawtooth applications. It also serves as your management hub for viewing and maintaining subscriptions and users. You can access your account at any time at account.sawtoothsoftware.com.
Creating and signing in
If you already have a Sawtooth Software Account, sign in using your existing credentials. If you’re new, click Create an account on the sign-in page. After completing the form, you’ll receive a confirmation email. Follow the link in that email to verify your account.
Account administrators
If you are an account administrator, you can manage your organization’s users and subscriptions:
- Sign in to your account at account.sawtoothsoftware.com.
- Click My Subscriptions, then select the subscription you want to manage.
- From there, you can add, edit, or remove users and administrators.
Note: Administrators can manage users and other administrators, but they cannot use the software unless they are also added as users.
Adding users via link
Instead of adding users one at a time, you can share a sign-up link that automatically connects new users to your subscription.
- Click Generate Link to create an access link.
- Copy the link and send it to your users.
When they click the link, they can create their Sawtooth Software Account (if they don’t already have one) and will be added automatically as users under your subscription.
When you’re done with the link, click Remove Link to deactivate it. Existing users will remain active, but new users will no longer be able to join. To remove all users besides yourself, click Remove All Users.
Troubleshooting
If you experience issues viewing your licenses, your network’s security settings may be blocking access to Sawtooth servers. Please whitelist the following domains:
- licenseapi.sawtoothsoftware.com
- account.sawtoothsoftware.com
- identity.sawtoothsoftware.com
If problems persist, contact our support team:
📧 support@sawtoothsoftware.com
📞 +1 (801) 477-4700