General Issues

12 Dec 2022 - 3858 hits

How to pass information into and out of a Lighthouse Studio survey.

09 Aug 2017 - 6138 hits

After you have created a simulation within the Choice Simulator, you may want to give your client a copy of the simulation so they can play around with it. Here are instructions on how to do that. ... Read More

04 Apr 2017 - 100622 hits

I do not see the file name extensions when I look at my files in Windows Explorer. How do I turn this on?

29 Jan 2016 - 12911 hits

When I launch Lighthouse Studio, it asks me to sign in to my Sawtooth Software Account. What is a Sawtooth Software Account?

19 Nov 2015 - 9129 hits

I noticed a Data Cleaner utility in the Downloads > Tools and Scripts section of this website. How do I use this utility?

17 Nov 2015 - 6736 hits

What are the hardware requirements for running SSI Web and the other installed software produced by Sawtooth Software?

27 Oct 2015 - 5623 hits

I've noticed there are lots of SSI Web looking files in an "htdocs" folder. They look like duplicates of the study files in my studies folder. Can I purge these without harming my study files?

22 Jul 2015 - 17524 hits

When designing a MaxDiff survey you need to determine how many items each respondent will evaluate, how many items are displayed in each question, and how many questions each respondent will see.

24 Oct 2014 - 20808 hits

How do I use Mechanical Turk to get people to take my survey?

01 Oct 2014 - 4803 hits

I'm looking at the .XLF file that is exported out of SSI Web. Is there an order to the content that appears in the file?

01 Oct 2014 - 11206 hits

What software can I use to create an XLF translation?

01 Oct 2014 - 7863 hits

I ran two studies in the past year. Is it appropriate to compare the utilities from study A to study B?

10 Sep 2014 - 5469 hits

I'm using SSI Web 7 to field a survey and I have a respondent who is marked as complete but when I examine their data record, it shows that they skipped a required question. Where is the missing ... Read More

10 Sep 2014 - 8156 hits

When I switch from two monitors to one monitor some of my Sawtooth Software windows and dialog boxes are opening off screen, making it appear that the software has hung up. What can I do to fix this?

20 Aug 2014 - 4927 hits

When I look at average utilities, Level X has a higher utility than Level Y, but in simulations more respondents choose Level Y.

12 May 2014 - 6485 hits

Below are two questions from an SSI Web survey. How do I create a constructed list to build the drop-down boxes for these questions? Q1. At what price is this product starting to get expensive but ... Read More

09 May 2014 - 5624 hits

What is the fit statistic for ACA surveys?

11 Mar 2014 - 7379 hits

What do the system data fields mean when I look at a respondent's data?

24 Oct 2013 - 16689 hits

How to link surveys and pass information in and out of a survey. This article is for Lighthouse Studio 9.13 or earlier.

26 Sep 2013 - 7824 hits

Do you have a list of tablets that will run surveys offline?