General Issues

Creating Stand-Alone Choice Simulators

09 Aug 2017 - 1919 hits

After you have created a simulation within the Choice Simulator, you may want to give your client a copy of the simulation so they can play around with it. Here are instructions on how to do that. ... Read More

How to Show File Name Extensions in Windows Explorer

04 Apr 2017 - 16040 hits

I do not see the file name extensions when I look at my files in Windows Explorer. How do I turn this on?

What is a Sawtooth Software Account?

29 Jan 2016 - 7943 hits

When I launch Lighthouse Studio, it asks me to sign in to my Sawtooth Software Account. What is a Sawtooth Software Account?

Using the Data Cleaner to Clean and Import Data into Lighthouse Studio

19 Nov 2015 - 3972 hits

I noticed a Data Cleaner utility in the Downloads > Tools and Scripts section of this website. How do I use this utility?

What are the hardware requirements for SSI Web?

17 Nov 2015 - 2867 hits

What are the hardware requirements for running SSI Web and the other installed software produced by Sawtooth Software?

Deleting Unecessary Files from Your Computer

27 Oct 2015 - 2354 hits

I've noticed there are lots of SSI Web looking files in an "htdocs" folder. They look like duplicates of the study files in my studies folder. Can I purge these without harming my study files?

MaxDiff Calculator

22 Jul 2015 - 15714 hits

When designing a MaxDiff survey you need to determine how many items each respondent will evaluate, how many items are displayed in each question, and how many questions each respondent will see.

How to use Mechanical Turk for your surveys

24 Oct 2014 - 10943 hits

How do I use Mechanical Turk to get people to take my survey?

What is the order of XLF content?

01 Oct 2014 - 1916 hits

I'm looking at the .XLF file that is exported out of SSI Web. Is there an order to the content that appears in the file?

Can I Compare Utilities Across Different Studies?

01 Oct 2014 - 3715 hits

I ran two studies in the past year. Is it appropriate to compare the utilities from study A to study B?

XLF Language Translations

01 Oct 2014 - 6130 hits

What software can I use to create an XLF translation?

Window or Dialog Opening Off Screen

10 Sep 2014 - 2357 hits

When I switch from two monitors to one monitor some of my Sawtooth Software windows and dialog boxes are opening off screen, making it appear that the software has hung up. What can I do to fix this?

Finding Missing Data in Limbo

10 Sep 2014 - 2626 hits

I'm using SSI Web 7 to field a survey and I have a respondent who is marked as complete but when I examine their data record, it shows that they skipped a required question. Where is the missing ... Read More

Average utilities and simulations are not in agreement

20 Aug 2014 - 2083 hits

When I look at average utilities, Level X has a higher utility than Level Y, but in simulations more respondents choose Level Y.

Constructing Parent and Child Lists

12 May 2014 - 3171 hits

Below are two questions from an SSI Web survey. How do I create a constructed list to build the drop-down boxes for these questions? Q1. At what price is this product starting to get expensive but ... Read More

Fit statistic for ACA surveys

09 May 2014 - 2814 hits

What is the fit statistic for ACA surveys?

System Data Fields

11 Mar 2014 - 4151 hits

What do the system data fields mean when I look at a respondent's data?

Passing Information In and Out of a Survey

24 Oct 2013 - 12405 hits

I’ve purchased a bank of respondents from a third-party panel provider and they want me to capture a unique 12-character parameter called panelID which they will pass-in to my survey and that I’ll ... Read More

Tablets That Run Offline Surveys (CAPI)

26 Sep 2013 - 4989 hits

Do you have a list of tablets that will run surveys offline?

Why HB Takes a Long Time

26 Sep 2013 - 3362 hits

Why does it take so long to do Hierarchical Bayes analysis using either SSI Web or CBC/HB?