Sawtooth Software 2020 European Conference | Virtual Attendance  | September 22–25
Early-bird pricing ends August 22!

Technical Support

General technical and sales support for our products is always free. Technical support for Academic subscriptions are provided to a single contact person. If customized survey programming or code troubleshooting is desired, additional fees may be assessed. You may contact either Sawtooth Software in the United States or our endorsed technical support partner, SKIM, in the Netherlands.

Contact Us

+1 801 477 4700
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Still can't find answers to your questions? During business hours, the best option is to call or email us. Outside of business hours, you may try posting your question on our User Forum and we, or other Forum users, will get back to you with the solutions. Depending on how actively people visit the forum, this may take a few minutes or a few business days.

Sawtooth Software

6:30 AM to 5:30 PM Mountain Time
(GMT-6; GMT-7 Autumn/Winter)
Monday through Friday

Phone: +1 801 477 4700
Fax: +1 801 337 7410

SKIM Software

9:00 AM to 5:30 PM Central European
(GMT+2; GMT+1 Autumn/Winter)
Monday through Friday

Phone: +31 10 282 3500
Fax: +31 10 282 3560

Lighthouse Studio

Lighthouse Studio is our flagship software for producing and analyzing online and offline surveys. It contains modules for general interviewing, choice-based conjoint, adaptive choice-based conjoint, adaptive choice analysis, choice-value analysis, and maxdiff exercises.

Try Lighthouse Studio

  Buy Lighthouse Studio