Sawtooth Software 2020 European Conference | Virtual Attendance  | September 22–25
Early-bird pricing ends August 22!

Knowledge Base

General Issues

This section contains questions that don't fit nicely into the other categories. | Read More

Sales Questions

Here are some questions that are frequently posed to our sales personnel, such as: How quickly can I get the software? Am I charged an annual or per study fee? Do I receive technical support? | Read More

Error Messages

If you see an error message in our software, you may want to check out this section to find out why it happened and what you can do about it. | Read More

Sawtooth Hosting Issues

If you are hosting a survey on our servers at Sawtooth Hosting, here is a list of frequently asked questions and answers. | Read More

Design and Methodology Issues

If you have a design or methodological question, such as what you should or shouldn't do in designing or interpreting a survey, please check out this section. | Read More

Programming and Styling Issues

If you are trying to customize a survey using Lighthouse Studio, you may find some helpful hints and suggestions in this section. We talk about PERL, JavaScript, jQuery, MooTools, and CSS. | Read More

Sawtooth Software

6:30 AM to 5:30 PM Mountain Time
(GMT-6; GMT-7 Autumn/Winter)
Monday through Friday

Phone: +1 801 477 4700
Fax: +1 801 337 7410

SKIM Software

9:00 AM to 5:30 PM Central European
(GMT+2; GMT+1 Autumn/Winter)
Monday through Friday

Phone: +31 10 282 3500
Fax: +31 10 282 3560

Lighthouse Studio

Lighthouse Studio is our flagship software for producing and analyzing online and offline surveys. It contains modules for general interviewing, choice-based conjoint, adaptive choice-based conjoint, adaptive choice analysis, choice-value analysis, and maxdiff exercises.

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