Introduction
When a respondent enters a survey, they are assigned an incomplete status. This remains until they reach a survey ending configured as complete, over quota, or disqualified. Incomplete respondents with a unique ID can return and resume the survey multiple times until they finish or are expired.
Data from incomplete respondents is not included in analysis or data downloads. Expiring a record finalizes it for analysis and prevents the respondent from making further changes. They will see the survey closed/expired message.
To expire records, navigate to Data > Data records, click Define records in the Expire records widget, enter the IDs of the records to expire, and click Expire.