CBC design settings

Introduction

When considering proper settings for CBC exercises, the goal is to obtain enough information from each respondent (without overtaxing them) for reasonably accurate individual-level preference score estimation.

Based on our experience and statistics involving standard error computation, we have created a recommender that examines your attribute list and recommends an appropriate number of CBC tasks and number of concepts per task. However, should you wish to override the default recommended design, you may do so with the Exercise design settings.

The design settings are found in the advanced tab of a CBC exercise.

The default exercise designer

When the Exercise design override toggle is switched off (input fields are disabled), a CBC exercise’s settings (such as number of tasks and how many concepts to display per task) are auto generated based on the number of list items included in the exercise.

“Tasks” are also known as questions, concepts, profiles, or cards.

Cbc Design Settings

Even in the disabled state, however, the fields in this section communicate valuable information about the exercise design that will be used during data collection (fielding). You can see the total number of tasks (questions) a respondent will be shown as well as the number of concepts (profiles or cards) that will be shown in each task.

How does the designer work?

Behind the scenes, the Discover exercise designer selects attribute levels to show across multiple tasks (questions) according to the following goals:

  • Each level within the same attribute should appear an equal number of times.
  • Each level of an attribute should appear with levels of other attributes an equal number of times.
  • As a final step, the designer does some rearranging of the concept order within each task and rearranging the task order to try to improve:
    • The balance in how often each level appears in each concept position (left, middle, right, etc.).
    • How evenly dispersed attribute levels are across tasks, trying to avoid showing the same level in consecutive (or nearby) tasks.

Depending on your attribute/level list and number of tasks (questions) to show, it may not be possible to achieve perfection on all three goals; but CBC questionnaires that are almost-but-not-quite perfect are still very efficient and you will obtain excellent results in practice.

Customizing the design

If the default exercise designer makes design recommendations that you disagree with, or you simply want to have control over the design parameters, then use the override toggle to enable the design settings input fields.

The customize design toggle has been turned on.

Switch the toggle back to the off position and the settings will revert to the default recommendation.

Notice that when modifying the Number of concepts per task, the recommendation shown to the right of the Number of CBC tasks input field changes.

Number of CBC tasks

The Number of CBC tasks setting configures the number of tasks (individual questions within the exercise) that the respondent must answer.

Number of Cbc Tasks

It is possible that Discover will recommend a design that has a high CBC task count. In general, we don’t recommend that you decrease the Number of CBC tasks because this reduces the information available to estimate accurate preference scores.

If the recommended range for Number of CBC tasks exceeds what you think respondents can answer without getting tired and giving you bad data, then you should consider the following:

  • The best course of action to remedy this situation is to reduce the number of attributes or number of levels per attribute (therefore reducing the need for additional tasks) in your CBC exercise. For the best experience (limited respondent fatigue and better data quality), we recommend that CBC exercises generally don’t have more than about 10 attributes.
  • If you have a relatively large sample size (often in the multiple 100s of respondents), then you can count on individual errors tending to cancel out due to the benefit of large numbers of respondents. As your sample size becomes very large, you may decide you can afford to reduce the accuracy at the individual level (by reducing the number of choice tasks) due to the abundance of respondent records.

Number of concepts per task

Based on the largest number of levels in any one of your attributes, the Discover designer recommends the Number of concepts per task (excluding the "None" concept).

Number of Concepts Per Task setting is highlighted.

From a statistical viewpoint, showing more Concepts per task is better for obtaining precise preference scores. However, showing more concepts per task makes it harder for humans to see the information on smaller screens and accurately complete the CBC exercise.

We generally suggest presenting at least three Concepts per task (in addition to the none option). However, in certain cases such as emotionally laden decisions involving different cancer treatments, it may be extremely difficult for respondents to consider more than two concepts at a time.

Troubleshooting

During CBC exercise design configuration in Discover you may run into warnings or errors regarding the settings that you have chosen. See the following for explanations of these messages:

Given your attributes and levels and if you need precise individual-level utility estimation, we recommend [#] CBC tasks.

If you have provided a lot of attributes or levels, the designer may suggest a Number of CBC Tasks that is difficult for respondents to adequately complete. Although the recommendation may be high, the warning message is still shown because that task count is needed to produce accurate utility scores for each respondent. Consider reducing the number of attributes and levels to bring down the recommendation.

If you have ample sample size and are willing to accept more noise at the individual level than is typical for conjoint analysis, you may proceed with a sparse design featuring fewer tasks than recommended.

Requiring more than 30 CBC tasks may be difficult for respondents to adequately complete. It is typical in practice to have 15 or fewer tasks. Consider reducing tasks or the number of attributes and levels.

Since 30 tasks is likely difficult for a respondent to accurately complete, the software gives a warning when you adjust the design to require more than this. You may choose to still use this design but proceed with caution.

Number of CBC tasks must be 1 or more.

At least one task must be shown to respondents to field a CBC exercise.

Number of concepts must be [#] (the total number of possible product combinations) or less.

It may be confusing to respondents if there are concepts that look the exact same in a single task. The software alerts you when you will no longer be able to have completely unique concepts in the same task.

Number of concepts per task must be 2 or more.

At least two concepts (aside from the None) must be shown to the respondents in Discover.

Showing more than 16 concepts per task may be difficult for respondents to adequately compare all the given attribute levels. Consider reducing the total.

Requiring respondents to compare many concepts may be taxing and could lead to poor utility scores. It is also difficult to view on small screens.

Number of concepts per task must be 100 or less.

A CBC exercise cannot include more than 100 concepts in a single task.

Number of CBC tasks must be 100 or less.

A CBC exercise cannot include more than 100 tasks.